Frequent questions
FAQ — QUESTIONS & ANSWERS
The most important answers on ordering, shipping, installation and warranty at a glance.
Order & shipping
ORDERING & SHIPPING
Since many products are imported directly from the USA, delivery time varies depending on availability. You can see current availability on the respective product page. If you have questions about a specific order, feel free to reach out via our contact form.
You'll find all details on shipping costs, delivery countries and payment methods on our page Shipping & payment.
After shipping you receive tracking by email. You can also view your order status at any time in your customer account under “My orders”.
Vehicle & installation
FAHRZEUG & EINBAU
Nutze den Vehicle finder: select make, model, year and drive — then you'll instantly see all compatible parts.
Ja — entweder in unserer eigenen Workshop or through our network of Partner workshops near you.
In Germany, vehicle modifications (e.g. lift kits over 4 cm, wheel spacers) may require registration. We recommend contacting the responsible inspection organization (TÜV, DEKRA) before installation — our support team is happy to help.
Warranty & service
GARANTIE & SERVICE
The statutory warranty of 2 years under German law applies. Details on our page Warranty & service.
Write to us via our Kontaktformular or visit our Support-Seite — we're happy to help.