Rough Country Germany
Legal guarantee
Your statutory rights remain unaffected.
Your rights
QUESTIONS ABOUT THE LEGAL GUARANTEE
For new goods, statutory claims for defects generally become time-barred two years after delivery. Consumers are protected by the applicable statutory provisions.
Report the defect to our support team – by email or phone. We review your case and agree the next steps with you.
Helpful details are your order or invoice number, the affected item number, a short description and – where possible – photos of the defect.
Where a voluntary manufacturer warranty applies to a product, the warrantor, term, scope and full conditions are shown directly on the product. Your statutory rights remain unaffected.