SHIPPING & PAYMENT
Fast, secure and transparent — all the info on shipping costs, delivery times, tracking and our payment methods at a glance.
HOW YOUR ORDER ARRIVES
We ship throughout Germany with reliable freight and parcel partners — matched to the size and weight of your parts.
Lieferzeit
Usually 2–5 working days within Germany, depending on availability and carrier.
Shippingkosten
Within Germany we charge a fair, transparently calculated shipping flat rate. Deliveries to other European countries: shipping cost on request — calculated daily.
Order tracking
As soon as your order leaves the warehouse, you'll receive an email with a tracking link.
Speditionsware
Bulky items such as bumpers or lift kits are delivered by freight forwarder — delivery is arranged by phone.
SICHER UND FLEXIBEL BEZAHLEN
Choose the payment method that suits you best at checkout — all payments are processed encrypted and securely.
Kreditkarte
Visa, Mastercard and other common credit cards are processed securely via our payment service provider.
PayPal
Pay quickly and conveniently via your PayPal account — including buyer protection.
Prepayment / bank transfer
You'll receive our bank details by email and we ship your order once payment is received.
Rechnung
Available on request for existing customers — pay conveniently after receiving the goods.
Delivery & Shipping Costs
Delivery area
We deliver throughout Europe. Within Germany we calculate shipping costs directly — for deliveries to other European countries we provide a same-day shipping quote on request.
Parcel shipping (up to 35 kg)
| Weight | Cost incl. VAT |
|---|---|
| up to 3 kg | 14,95 € |
| 3–10 kg | 19,95 € |
| 10–20 kg | 29,95 € |
| 20–30 kg | 37,50 € |
| 30–35 kg | 45,50 € |
Delivery by parcel service.
Freight shipping (from 40 kg)
| Weight | Cost incl. VAT |
|---|---|
| 40–50 kg | 150,00 € |
| 50–150 kg | 200,00 € |
| 150–300 kg | 280,00 € |
Not available for freight.
Delivery times
- In-stock items: 1–3 business days after payment received
- Direct import from the USA: 2–4 weeks
Shipping costs
Within Germany we calculate shipping by weight — parcel from 14,95 €, freight by weight. To other European countries: shipping price on request.
Payment methods
- Prepayment / bank transfer – within 14 days of confirmation
- PayPal – instant confirmation
Contact for shipping questions
Phone: +49 (04131) 242526 · vertrieb@truckshop.de · Mon–Fri 9 am–6 pm